Our approach

RESIDENTIAL CLEANING:

The size and present condition of your home or premises will determine what is required to professionally clean. Usage, children, pets, age of the property, internal layout (e.g. stairs, multi-levels, no. of bathrooms), and varying lifestyles/uses all impact on what is needed and time required. We will talk you through this when we visit for the initial appraisal in first time to meet you.

END OF LEASE/ PRE & POST SALE CLEANS/ SPRING CLEANS:

End of lease/preparing for sale and Spring cleans are best booked 5 – 8 days ahead of time. If possible cleaning is done when the house or unit is vacant.

OFFICE & RETAIL SPACES:

We take care of your business premises which include retail stores, studio complex, professional and retail office spaces.

Our commercial cleaning rate is per quote based on size and usage.

WHAT TO EXPECT:

We first arrange an on-site visit/inspection to meet with you and agree on what is to be done.

You will complete a written summary of what has been agreed upon. If we agree to work together we make a time to start which works for you and how to arrange access, the frequency of the clean, and payment arrangements.
This is then confirmed in a follow-up email.

We will do our best to ensure we can accommodate suitable times and days for your residential or commercial cleaning. Once agreed we clean on the day at agreed times. We may work evenings and weekends where this is necessary to ensure your lifestyle or business is able to continue with minimum disruption. We are happy discuss what you think what might work best in your circumstances.

Sorry we don’t offer partial cleans, for example – bathrooms, ovens and so on.

TYPICALLY YOUR REGULAR HOME CLEAN WILL INCLUDE:

ALL AREAS

  • Pick up items and tidy-up
  • Cobweb removal
  • Dusting all horizontal surfaces, including under ornaments
  • Empty Rubbish/recycling bins and clean/replace the liner
  • Vacuum Carpets/rugs
  • Vacuum & Mop and/or Steam Clean Floors (all surface types)
  • Clean Mirrors
  • Make beds and change linen
  • Folding clothes
  • Ironing (where agreed)

WET AREAS/BATHROOMS

  • Wipe Cabinet Doors and walls
  • Clean all benchtops
  • Clean Shower screen, walls, and floor. Remove drain plug where needed and clean.
  • Scrub & Clean Toilets. Wipe walls.
  • Scrub & Clean bath and/or spa
  • Clean Sinks and taps.

KITCHEN

  • Wash up any items and leave them to drain.
  • Stove Top
  • Wipe Clean in/outside of Microwave
  • Wipe Large Kitchen Appliances
  • Clean all Benchtops and kitchen cupboards/doors
  • Clean Sink and taps

CARPET CLEANING:

We have a preferred carpet cleaner contractor – should you require us to arrange this. The carpets are cleaned and deodorised, using a unique dry-tech system which means you can walk on the carpets soon after the clean, and you get a certificate of completion.

We offer a guarantee on all our work and comply with Australian Consumer Law requirements.

CLEANING FEES:

The minimum cost for a home clean is $100.00 per clean-up to $280.00. (Plus GST). This is determined from a visit and discussion with you based on the size of the particular property.

Commercial premises and one-off cleans are based on an hourly rate of $65.00 per hour.

Our fees include our travel time, all materials, environmentally friendly products, and up-to-date equipment provided and maintained by us.

We don’t compete on price or offer specials/discounts as we distinguish ourselves by the quality of our work, reliability, and trusting relationships with our clients.

Payment options are via bank transfer or a credit/debit card. Most clients set up a regular direct debit. Payment is within seven days of the service being provided. One-off cleans are payable on completion by card.